Data Deletion Request
We respect your privacy and provide you with the right to delete your personal data. Use the form below to request deletion of your account and associated data.
What Gets Deleted
- •Your account profile and personal information
- •Company information and contact details
- •Questionnaire templates and responses
- •WhatsApp integration data
- •Usage analytics and logs
- •Payment and billing information
What We Keep
- •Anonymized usage statistics (no personal identifiers)
- •Legal compliance records (as required by law)
- •Backup data (automatically purged after 30 days)
Request Data Deletion
To request deletion of your data, please send an email to our support team with the following information:
Email Address
privacy@eventiate.com
Required Information:
- • Your registered email address
- • Your account username or company name
- • Confirmation that you want to delete your account
- • Reason for deletion (optional)
Deletion Process
Email Verification
We'll verify your identity and confirm the deletion request
Data Processing
We'll process your deletion request within 7 business days
Confirmation
You'll receive confirmation once your data has been deleted
Requests From Public Authorities
If we receive a request from a public authority for personal data, we follow these principles:
- Legality review: We assess the legal basis and scope of each request.
- Data minimization: We disclose only what is strictly necessary to comply.
- Documentation: We maintain records of requests and our responses.
Important Notes
- ⚠️Irreversible: Once deleted, your data cannot be recovered
- ⚠️Service Access: You'll lose access to all Eventiate services
- ⚠️Backup Data: Backup copies are automatically purged after 30 days
- ⚠️Legal Requirements: Some data may be retained for legal compliance
Subscription Expiration Policy
Automatic Data Deletion: We automatically delete your data 30 days after your subscription expires, so it will no longer be available on our website. However, we can email you the data upon request, subject to additional charges.
• Data Export: Contact us before the 30-day deletion period to request your data
• Additional Charges: Data export services may incur processing fees
• Format: Data will be provided in a standard format (CSV, JSON, etc.)
Questions about data deletion? Contact our privacy team: