Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.

• Account information (name, email, phone number)
• Company information (company name, type, contact details)
• WhatsApp Business Account data (with your permission)
• Questionnaire templates and responses
• Usage data and analytics

2. How We Use Your Information

We use the information we collect to:

• Provide and maintain our services
• Process transactions and send related information
• Send technical notices and support messages
• Respond to your comments and questions
• Improve our services and develop new features
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• With your explicit consent
• To comply with legal obligations
• To protect our rights and prevent fraud
• With service providers who assist in our operations (under strict confidentiality agreements)

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Delete your account and data
• Withdraw consent for data processing
• Export your data

To exercise these rights, please contact us at privacy@eventiate.com

6. Requests from Public Authorities

We recognize our responsibility to protect user privacy while complying with applicable laws. If we receive a request from a public authority (e.g., law enforcement or regulatory body) for personal data, we follow strict internal processes to ensure the request is lawful, necessary, and proportionate.

• Required review of legality: Every request is reviewed for legal validity and scope before any disclosure.
• Data minimization: We disclose only the minimum amount of information necessary to fulfill a valid request.
• Documentation: We document all such requests and our responses, including the legal basis relied upon.

Where permitted by law, we will notify affected users before disclosing their information. If you have questions about our handling of government or law enforcement requests, contact privacy@eventiate.com.

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie settings through your browser.

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

8. Contact Us

If you have any questions about this privacy policy, please contact us at: